IVR (Interactive Voice Response) solution is efficient to handle your automated communication process. An IVR system helps to navigate proper department and provides self-service for client or customer on telephone system. Aria’s innovative IVR service is ideal for inbound and blended processes like customer support and collections. Aria Telecom builds IVR system for better customer relationship.
Using IVR solution, you can set up reminder, Survey, polls and more for inbound and outbound usage.
Benefits of IVR:-
Reduce wait time
Configure call flow using intuitive IVR designer
Manage voice recording easily
Obtain real time and updated information
Interface with third party database
For more information visit: http://www.ariatelecom.net/ivrs/ivr-system